Customer Service Representative

Company: National Exchange Bank & Trust
Location: Waupun
Posted on: February 1, 2025

Job Description:

Why NEBAT?Trusted. Genuine. Successful. National Exchange Bank & Trust is an independent, family-owned bank with big bank abilities, serving Southeastern Wisconsin. Founded in 1933, we are a trusted business partner, employer, and community member. At National Exchange Bank & Trust, you will enjoy a flexible, friendly, family environment, a rewarding career, and opportunities to make a difference in the communities we serve. We believe in bringing out the best in our talent and are committed to fostering an inclusive environment of growth and development.Position SummaryAs a Customer Services Representative, you will have the opportunity to create a difference in the lives of our customers every single day.As a Customer Service Representative, you will spend time:

• Providing guidance to help customers make decisions about their financial needs.
• Completing teller transactions including cashing checks, processing deposits, and withdrawals.
• Offering appropriate bank products and services.
• Balancing and maintaining a cash drawer with accuracy and attention to detail. Essential Knowledge & Skills The following skills are needed to be successful in your banking career as a Customer Service Representative:
  • Interpersonal skills necessary to relate to and empathize with customers and coworkers to maintain a friendly demeanor throughout the day.
  • Be able to operate standard office, and bank equipment and required software including Microsoft Word, Excel, Outlook, and Teams.
  • Ability to communicate effectively via phone, email and in person.
  • A high school diploma or equivalent.Benefits OfferedNational Exchange Bank & Trust offers a competitive benefit package for both Full-Time and Part-Time employees including:
    • Health, Dental, and Vision Insurance
    • Health Savings Account with Employer Contributions
    • Short and Long Term Disability
    • Employer Paid Life and AD&D Insurance
    • Voluntary Life, Flexible Spending Accounts, Accident, Critical Illness, Hospital Indemnity, and Legal Insurance
    • 401(k) with Employer Match & Profit Sharing
    • Paid Time Off
    • Flexible scheduling
    • Education Assistance Program
    • Product & Service Discounts & more!
      
      
      
      PI1b945ca928a3-37248-36178930

Keywords: National Exchange Bank & Trust, West Allis , Customer Service Representative, Sales , Waupun, Wisconsin