Senior Customer Support Agent

Company: VirtualVocations
Location: Chicago
Posted on: January 28, 2025

Job Description:

A company is looking for a Senior Customer Support Agent.

Key Responsibilities

Offer gold standard support on and off the clock
Create and maintain documentation
Identify root causes and propose actionable solutions

Required Qualifications

Previous professional experience within the casino industry
Familiarity with counter-strike and cryptocurrency is preferred
Strong written communication skills
Ability to test new features and ensure quality
Experience in identifying fraud patterns

Keywords: VirtualVocations, West Allis , Senior Customer Support Agent, Sales , Chicago, Wisconsin

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