Customer Operations Associate

Company: VirtualVocations
Location: Madison
Posted on: February 5, 2025

Job Description:

A company is looking for a Customer Operations Associate to provide support for internal sales/marketing teams and manage customer orders.

Key Responsibilities

Serve as the primary contact for customers, handling inquiries and data entry into SAP IC
Manage customer orders to ensure timely delivery while minimizing costs
Collaborate with stakeholders to resolve issues and assist with special projects as needed

Required Qualifications

Minimum of 1 year in a customer-facing role
At least 1 year of call center experience
Proficient in SAP and Microsoft Excel
Experience with order management systems
Ability to manage export orders and documentation

Keywords: VirtualVocations, West Allis , Customer Operations Associate, Other , Madison, Wisconsin

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