FIELD SERVICE TECHNICIAN

Company: CompuCom
Location: Chicago
Posted on: November 10, 2024

Job Description:

At CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) , you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.Our client has a brand new opportunity for a Field Service Technician to join their team onsite in Chicago, IL and provide unparalleled technical support to multiple stores on a weekly basis. This Technician will travel within a radius of 50 to 125+ miles daily, depending on the area and specific route, and is required to have a valid driver's license.Duties and Responsibilities:Provide support on IT / Data problemsTrack and monitor issues, provide notes and feedback and be consistent with documentationUnderstand AC / DC and backup power conceptsManage triage, troubleshooting, and resolution to client scope on IT equipmentDocument efforts, issues and resolutions, close cases / tickets dailySkills and Qualifications:Minimum 1+ years of technical support experienceFamiliar with various operating systems (e.g., Windows OS, OSX, Linux / Unix)Insight to POS, PC, Printers, Thin Clients, AP's, Servers, Network switch equipmentExperience desired in copper and fiber cabling and various terminating connectorsExceptional customer service skillsMust be self-motivated and have the capability to complete projects ahead of scheduleExcellent time management and reporting skillsWill occasionally work at heights of 20' to 25', lift equipment training providedMust be able to lift 25 lbs.$22.00 - $24.00 per hourFull COVID-19 vaccination may be required.We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) --- Supports Equal Employment Opportunity CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) ---, a division of CompuCom - Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com .#INDCCStaffingCompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

Keywords: CompuCom, West Allis , FIELD SERVICE TECHNICIAN, IT / Software / Systems , Chicago, Wisconsin