NURSING DIRECTOR OF STAFFING & WORKFORCE MANAGEMENT
Company: Cook County Health and Hospitals
Location: Chicago
Posted on: October 9, 2024
Job Description:
Job Summary
The Nursing Director of Staffing & Workforce Management (Director)
is responsible for providing clinical and operational direction and
leadership for effective management of nurse scheduling system and
staffing resources system-wide.
The Director executes leadership that is characterized by
substantial and continuous responsibility and accountability for
population groups or integrated programs that cross service and/or
discipline lines, influence organizational mission and health care,
and responsibility for outcomes. This position will be responsible
for patient flow and staffing initiatives for efficient use of
nursing resources throughout Cook County Health (CCH). The position
will consult with other nurse leaders to improve staffing resources
and will oversee the Nursing Staffing/Scheduling Office. This
position will provide direction to the nursing and support staff
across CCH. This role will be responsible for building a flexible
system-wide staffing plan to optimize costs for safe quality
patient care.
This position establishes and maintain effective relationships with
all levels of the facility's personnel and relate effectively with
patients, families, staff and the community. This role works
closely with the Chief Nursing Officer (CNO) to develop, implement,
and maintain strategic staffing initiatives for nursing workforce
utilization. This role will monitor and trend nursing workforce
metrics to for efficient management and utilization of nursing
staffing resources.
This position is exempt from Career Service under the CCH Personnel
Rules.
General Administrative Responsibilities
Collective Bargaining
- Review applicable Collective Bargaining Agreements and consult
with Labor Relations to generate management proposals
- Participate in collective bargaining negotiations, caucus
discussions and working meetings
Discipline
- Document, recommend and effectuate discipline at all
levels
- Work closely with labor relations and/or labor counsel to
effectuate and enforce applicable Collective Bargaining
Agreements
- Initiate, authorize and complete disciplinary action pursuant
to CCH system rules, policies, procedures and provision of
applicable collective bargaining agreements
General Administrative Responsibilities continued
Supervision
- Direct and effectuate CCH management policies and
practices
- Access and proficiently navigate CCH records system to obtain
and review information necessary to execute provisions of
applicable collective bargaining agreements
Management
- Contribute to the management of CCH staff and CCH' systemic
development and success
- Discuss and develop CCH system policy and procedure
- Consistently use independent judgment to identify operational
staffing issues and needs and perform the following functions as
necessary; hire, transfer, suspend, layoff, recall, promote,
discharge, assign, direct or discipline employees pursuant to
applicable Collective Bargaining Agreements
- Work with Labor Relations to discern past practice when
necessary
Typical Duties
- Leads the initiative to establish an effective system-wide
nurse staffing plan and schedule
- Meets with management to understand staffing model and growth
projection
- Develops Nursing staffing policies, procedures and processes to
better manage workflow
- Manages the day-to-day operations of the System-wide Staffing
Office
- Works with Nursing Leadership regarding staffing and resources
to ensure safe quality patient care
- Works collaboratively with Director of Systems and Operations
in Nursing in developing staffing projections, managing nursing
agency contracts, and to coordinate vacancy levels
- Contributes to quality patient care through membership and
active participation in various committees as assigned by the
CNO
- Oversees the nursing agency recruitment, onboarding processes
and utilization
- Ensures that timely billing timesheets are submitted from the
Staffing Office from as departments as related to contract
labor
- Assists with the identification, implementation of new programs
& services for safe staffing
- Participates in the contract labor process, utilization, and
metrics
- Develops and monitors staffing metrics to promote efficient
utilization of nursing resources
- Provides strategic and operational leadership for staffing and
scheduling technology systems use, build, and integration; Works
with Hospital Information Systems to discuss strategies.
- Conducts assessments and develops system-wide nurse staffing
and scheduling processes and policies
- Conducts assessment and develops resource utilization best
practices to include staffing and workforce development
- Effectively stewards nursing resources to meet budget
guidelines to deliver innovative staffing models that promote
effective nursing care across the organization
- Serves as a facilitator for the shared decision-making process
and provides leadership for utilization of best practice evidence
in nurse staffing
- Attends and participates in meetings and conferences, as
needed
- Performs other duties as assigned
Reporting Relationship
Reports to the Chief Nursing Officer
Minimum Qualifications
- Licensed as a Registered Professional Nurse in the State of
Illinois or ability to obtain Illinois license within two weeks of
starting employment
- Bachelor of Science in Nursing from an accredited college or
university
- Master's Degree or higher in Nursing or related field from an
accredited college or university
- Five (5) years of Nursing experience
- Three (3) years of Nursing administrative experience in
staffing operations, project management and/or informatics
- Three (3) years of supervisory and/or management
experience
- Two (2) years of experience utilizing nursing technology
systems to enhance operations.
Preferred Qualifications
- Previous experience working with organized labor
Knowledge, Skills, Abilities and Other Characteristics
- Knowledge of current theoretical approaches to the delivery of
nursing care and trends in healthcare for hospitals, health care
facilities and ambulatory care centers
- Knowledge of current leadership, management, and quality
improvement concepts and practices
- Excellent verbal and written communication skills necessary to
communicate with all levels of staff and a patient population
composed of diverse cultures and age groups
- Ability to prioritize, plan, and organize projects and
tasks
- Demonstrate ability to effectively lead and manage change
- Demonstrate attention to detail, accuracy and precision
- Demonstrate competence in coaching and mentoring for leadership
development of direct reports
Physical and Environmental Demands
This position is functioning within a healthcare environment. The
incumbent is responsible for adherence to all hospital and
department specific safety requirements. This includes but is not
limited to the following policies and procedures: complying with
Personal Protective Equipment requirements, hand washing and
sanitizing practices, complying with department specific
engineering and work practice controls and any other work area
safety precautions as specified by hospital wide policy and
departmental procedures.
The above statements are intended to describe the general nature
and level of work being performed by people assigned to this
classification. They are not intended to be construed as an
exhaustive list of all responsibilities, duties and skills required
of the personnel so classified.
For purposes of the American with Disabilities Act, Typical Duties
are essential job functions.
Interested Candidates should send a CV and cover letter to:
mgmtrecruit@cookcountyhhs.org
Cook County Health is an equal opportunity employer.
Keywords: Cook County Health and Hospitals, West Allis , NURSING DIRECTOR OF STAFFING & WORKFORCE MANAGEMENT, Human Resources , Chicago, Wisconsin
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