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Insurance Customer Service Representative

Company: VirtualVocations
Location: Madison
Posted on: February 4, 2025

Job Description:

A company is looking for a Digital Customer Service Representative to support Digital Producers and Account Managers in servicing their book of business.



Key Responsibilities:

Process endorsements, certificates of insurance, and billing inquiries
Coordinate account servicing and identify cross-sell opportunities
Assist clients with post-bind processes and ensure timely policy delivery


Required Qualifications, Training, and Education:

1-2 years of relevant experience in customer account servicing preferred
High School Degree required; 4 Year Degree preferred
Familiarity with agency management systems and web applications
Approved State Licenses needed
Insurance experience preferred

Keywords: VirtualVocations, West Allis , Insurance Customer Service Representative, Hospitality & Tourism , Madison, Wisconsin

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