Hospice Branch Administrator

Company: Graham Healthcare Group
Location: Northbrook
Posted on: February 4, 2025

Job Description:

Graham Healthcare Group is seeking a Hospice Branch Administrator who plays a vital role in supporting branch operations by managing scheduling and communication tasks, serving as the primary contact for incoming calls, and assisting patients, families, facility partners, and staff with scheduling inquiries. Responsibilities include coordinating respite referral documentation, preparing and distributing meeting materials, and ensuring effective communication within the Hospice department while collaborating with the Hospice Scheduling Specialist.Hospice Branch Administrator Responsibilities:Incoming Call Management

• Act as the primary contact for branch-specific calls, addressing inquiries and resolving scheduling needs
• Support seamless coordination within the branch and with Hospice Scheduling SpecialistsCollaboration and Communication
  • Work with branch staff to ensure operational flow and support patient care coordinationCare Coordination
    • Collect and send necessary documentation to process same-day or next-day respite and travel transfers, ensuring clarity and accuracy for seamless referrals
    • In instances where BI automation encounters issues, manually fax scheduling documents approved by the direct leaderOffice Management and Administrative Support
      • Order and manage office supplies, ensuring all approved materials are readily available for Hospice branch operations
      • Maintain the mail process within the Hospice department, ensuring timely distribution and processing of all correspondence
      • Inform Facility Management of any broken office equipment in the Hospice DepartmentMeeting Coordination and Documentation
        • Support the preparation of branch meetings by printing and organizing documents, while also remaining available for phone duties
        • Responsible for updating and preparing the end-of-day report according to the company-approved template, ensuring essential field and triage information is communicated to the after-hours and weekend teamsHospice Branch Administrator Qualifications:
          • High school diploma or GED equivalent; further education or certification in healthcare administration preferred
          • Proven experience in administrative roles within healthcare, particularly in hospice or similar settings
          • Strong organizational skills with the ability to manage multiple tasks and responsibilities simultaneously
          • Proficient in Microsoft Office applications and capable of adapting to new software platforms
          • Excellent communication skills and the ability to work collaboratively with a diverse team
          • Committed to maintaining confidentiality and professionalism in handling sensitive informationJoin Graham Healthcare Group and enjoy the following benefits:
            • Health and Welfare Benefits:Variousmedical, dental, and vision insurance options for you and your family to choose from.
            • Supplemental Benefits: Company paid life insurance and disability benefits. Also, pre-tax FSA and HSA plans are offered.
            • Generous PTO Packages: 15 days PTOthat grows with yourtenure, 6 paidholidays, 1personal day.
            • Retirement: Save for your future with our company offered 401k planand pension.
            • Company-Paid Education Programs: Grow your career by taking advantage of 50% discounts on tuition for selected courses offered by Purdue and Kaplan.Benefits may vary based on your employment status.NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.By supplying your phone number, you agree to receive communication via phone or text.By submitting your application, you are confirming that you are legally authorized to work in the United States.JR# JR244681Required
              Preferred

              Job Industries

              • Other

Keywords: Graham Healthcare Group, West Allis , Hospice Branch Administrator, Healthcare , Northbrook, Wisconsin