Senior Account Executive
Company: Accord Intermediate Holdings Inc
Location: Alsip
Posted on: October 2, 2024
Job Description:
Description:As a Senior Account Executive, you will represent
Accord in all interactions with both internal and external
customers. This includes initiating and maintaining long-term
relationships with various functional groups at assigned and
developed accounts. You will work with Accord team members within
company policies and guidelines in a focused way to serve customers
satisfactorily and profitably. The ability to work with little
guidance and/or direction is essential.
Candidate will need to reside in one of the following states: IL,
NY, NJ, PA, MD, VA (Please note that no relocation assistance is
provided for this role.) Responsibilities & Duties
- Be a primary day-to-day commercial point of contact for any
account assignments.
- Develop and implement systems, touchpoints, reports,
guidelines, and processes to keep customer business organized and
performing as needed.
- Coordinate and update tailored presentation material(s)
encompassing all Accord capabilities.
- Proactively assess, clarify, and validate customer needs on an
ongoing basis.
- Proactively identify and research potential leads through
various sources, including online research, social media, and
industry-specific databases.
- Initiate contact with potential clients through cold calls,
emails, and other communication methods.
- Develop regular reports and communications with customers on
critical business metrics.
- Know and understand customer requirements and needs and support
internal teams with this information.
- Coordinate and collaborate closely with customer service to
ensure the best customer experience.
- Coordinate Accord resources (i.e., marketing, technical,
operations, graphics, customer service) to provide value-added
services and support to accounts.
- Use CRM and ERP (Epicor) as core tools of the position.
- Provide or coordinate technical assistance in resolving issues
with Accord cartons at customer plants as needed.
- Support the needs of Accord internal stakeholders, plant and
operational leaders, customer service team, demand and capacity
planning team and finance team.Requirements:
- Bachelor's degree preferred.
- Five or more years of demonstrated sales, customer service or
related experience, preferably in folding carton segment or
equivalent.
- Knowledge of Excel and working with spreadsheets, pricing
matrices, specification documents, and online bidding portals.
- Strong understanding of equipment and technology profiles,
capabilities, metrics, and carton production process.
- Excellent communication skills, both written and verbal.
- Strong critical thinking and negotiation skills.
- Strong planning and organizational skills.
- Comfort with collecting, analyzing, and interpreting data.
- Proficiency in Microsoft Office.
- Ability to work independently and influence outcomes with
Senior Level Leadership.
- Demonstrated knowledge of company
services/products/capabilities.
- Proficiency in running meetings and formal presentations.
We are an equal opportunity employer and value diversity at our
company. We do not discriminate based on race, religion, color,
national origin, gender, sexual orientation, age, marital status,
veteran status, or disability status.
PIe3be454aec56-37248-34897004
Keywords: Accord Intermediate Holdings Inc, West Allis , Senior Account Executive, Accounting, Auditing , Alsip, Wisconsin
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